Back Office Management

Systems Back Office

The back office is the part of a company's office that isn't client-facing. It's essentially the department that provides support to the front-office positions with their various responsibilities. Employees in the back office handle several administrative tasks, including maintaining records, data management and strategy.

Features of the Back office

Inventory / Stock Management

  • Use stock codes or barcodes
  • Department and bin allocation
  • Re-order level and quantity tracking
  • Variable weighted stock items
  • Multiple selling prices and cost methods
  • Serial number tracking and history
  • Multi-location inventory management
  • Link Image to stock Item
  • Supplier Link with supplier codes
  • Sort and search by Code, Barcode, Description or department
  • Markup on Average Cost or Latest Cost
  • Maintain serial numbers and history of serial numbers
  • Stock taking using complete list with the option to import the stock count data
The stock management module provides you with full control of your business assets and your inventory process. Manage and optimise your inventory/warehouse levels and enhance customer satisfaction while maximising profits. Stock departments and stock bins allow you to categorise your stock for meaningful reporting and evaluation. Tracking costs and sales history allows you to decide on appropriate stock levels for different periods. Built-in item cascading functionality makes it possible to purchase a bulk item in a particular unit of measurement and then sell it as different single items, each with their own unit of measurement. Warning messages are automatically displayed when items reach their re-order levels. The re-order report, in conjunction with the re-order level and re-order quantities, will automatically calculate what stock is required. Full stock audit tracking has never been easier. At the click of a button, detailed drill-down information is available, including detailed General Ledger transactions.

Debtors / Accounts Receivable

  • Print invoices/credit notes and email statements
  • Credit control with 'On Hold' facility
  • Unlimited transaction history
  • Age analysis and outstanding reports
  • Supplier label printing
  • Purchase order management
  • View sales and purchase history
  • Intergration of Debtors, Stock and General Ledger
  • Part order processing and automatic backorder tracking
  • E-mail of statements and invoices to customers
  • Normal VAT or Vat exempt
  • Link a customer account to a main account for group statements
  • View source documents and General Ledger audit for customer enquiries
Gain control of your cash flow and enhance customer service through efficient and effective management of your entire collections process. Accounts receivable is your complete date driven solution for tracking debtor performance and reporting on outstanding accounts. Enhanced speed and streamline of all the stages, from invoicing through to the recording of payments, helps ensure customer satisfaction. The creation and power of filters allows querying of system data in order to extract the meaningful information that your company requires. This in turn leads to speeding up of receivables and reduces the business operating cycle. The creation of customer contact information extends unique business parameters and controls information allowing you to monitor your customer accounts with accuracy. Unique transaction types can be created initialising flexibility and seamless ledger integration. Debtor enquiries allow extensive functionality, whether viewing a specified period or all transactions.

Creditors / Accounts Payable

  • View source documents and General Ledger audit for supplier enquiries
  • Automatic creditor ageing
  • Export reports to Excel, CSV or Text
  • Easy payements and reconciliation of accounts.
  • Label printing
  • Journal entries
Save time, reduce administrative costs and gain better control over your business processes through the use of the date driven Accounts Payable module. Integration to the General Ledger is seamless and the ability to create unique transaction types is a feature which allows flexibility. Define an unlimited number of suppliers and apply their terms to your business. Customise batch transactions or process in ‘real-time’. Payments can be batch processed via ledger cashbook postings or via journal processing. Optimise your payment schedule and gain the maximum benefit of short term financing via a comprehensive accounts payable system. Seamless integration to the General Ledger and stock processing options such as Purchase Orders, Goods Receiving and Returned Goods. The implication of this integration allows enterprise-wide cross modular reporting. View an account from an overview perspective and then drill-down to transaction level and view complete audit trails. Enquiring on accounts allows for the viewing of information by a specified period or by complete history of transactions. Vital information is easy to access with statistical and management, according to user preference. Managing your accounts payable is easy with printing and payment reconciliation.

General Ledger

  • Pre-configured chart of accounts
  • Fixed assets register with depreciation
  • Integrated cashbook with bank reconciliation
  • Daily cash-up per sales person
  • Comprehensive VAT reporting
  • Flexible period posting
  • Financial statements and trial balance
  • Budget administration tools
  • Asset register with built-in calculator
The system's powerful enquiry function allows extensive drill-down capabilities through to transaction level and the ability to view source documents and detailed audit trails. Data capturing is date-driven and processing batches and recurring batches enhance efficiency, whether processed per user or period. The General Ledger allows for effective reporting on VAT and Audit Tracking. Unique transaction types can be created initialising flexibility and seamless ledger integration. General Ledger enquiries allow for extensive functionality, whether viewing a specific period or all transactions.

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